Somfy LS40 LT50/60 tubular motor repair | Mechanical | Roller shutters & roller doors
Somfy LS40, LT50/60 tubular motor repair: specialists in roller shutters & roller doors
Important: repair service
This offer is exclusively for a repair service. No tubular motor is being sold.
The contract covers the professional repair of the tubular motor sent in by the customer. The motor remains the customer's property at all times.
By sending in the motor, the customer commissions the repair service and requests that it begin before the withdrawal period has expired.
Your Somfy tubular motor tells its story:
“I am a classic among Somfy motors: quiet, robust and reliably in service for decades.”
“At Thomas Reh's workshop, I regained the strength to move roller shutters and roller doors smoothly again.”
The Somfy classic
A very quiet mechanical tubular motor with simple push-button limit adjustment. Ideal for roller shutters, roller doors and special systems that rely on proven technology. This motor series is known for durability and stability, making it ideal for professional repair with original components.
Advantages compared to a new purchase
- Sustainable: Environmentally friendly repair instead of replacement: proven technology stays in use.
- Cost-saving: Repair costs less than buying new, with no conversion or new motor brackets needed.
- Easy readjustment: After repair, the limit position can be conveniently adjusted at the push of a button.
- Reliable: Mechanical technology without electronics: robust and stable over the long term.
- Compatible: Suitable for many roller shutter and roller door systems using classic Somfy motor series.
- Also for older models: Repairs are often possible even when spare parts are difficult to obtain. The symptoms must be discussed beforehand to avoid unnecessary costs.
Fault symptoms covered by this repair
- Shutter lowers but only rises again with assistance
- The awning extends, but only retracts with slight pressure
- Roller door only opens partway or needs manual help to rise
- Motor runs, hums or responds with a delay
- Clear “clack” noise when changing direction
Repair process
- Order: Select the appropriate motor model and complete the order.
- Sending in your motor: Send in the faulty motor in sturdy, compact packaging that protects it during transport. Where possible, please use packaging that is also suitable for the return journey: I routinely reuse it as part of my approach to sustainability.
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany. - Repair: Professional repairs within 1-2 working days.
- Return shipping: Return shipping is available at standard parcel rates only if the motor is sent in sturdy, compact packaging that protects it during transport. For bulky or unsuitable packaging, such as tubes or oversized boxes, I reserve the right to charge additional return shipping costs separately.
Processing time & shipping time
- The motor will be repaired no later than the following working day after receipt of the goods.
- The return usually takes place within another working day.
- Processing time may vary depending on platform and shipping method; exact information will be provided when the order is placed.
Important requirements
Repairs only for selected Somfy models (see variant list)
No repairs in cases of irreparable damage, such as water damage, burnt-out windings, or faulty gears or brakes
The motor must not have been opened or tampered with
Product safety and quality
All repairs are carried out in accordance with the relevant safety standards and ensure that the motor functions properly. Changes to the house installation may only be made by qualified electricians.
Service & Extras
A cable for adjusting or resetting the motor is available to hire on request. Please contact me beforehand.
Warranty
A statutory warranty of 2 years applies exclusively to the installed spare parts.
A warranty on the entire motor or other components is excluded.
Sustainability & Second Life
Every repair extends the lifespan of your motor, reduces electronic waste and saves valuable resources.
I also prioritise reuse for shipping: I normally return your motor in the suitable packaging you used to send it to me. This avoids unnecessary new packaging and additional packaging waste.
The customer's shipping packaging is reused exclusively to return the customer's repaired property.
You can also find reconditioned replacement motors in my “Second Life” section.
Legal notice
Smart Home Thomas Reh is an independent company and has no affiliation with Somfy Activités SA. The name “Somfy” is used solely to describe the service offered.
Smart Home Thomas Reh is an independent, registered electrical engineering trade. Repairs are carried out exclusively in accordance with the applicable craft regulations. Responsible supervisory authority: Freiburg Chamber of Crafts, Bismarckallee 6, 79098 Freiburg im Breisgau.
Corresponding reference number on the nameplate:
Start 6/17:
990500A - 200337A - X990500
Jet 8/17:
200321A - 900485 - 900486
Ceres 10/17:
200322A - 900495 - 900490 - X900495 - 5105003A
Atlas 15/17:
200323A - X982424 - 982424 - 982424A - 200323 - 900504
Meteor 20/17:
900515 - 200324A - 982299
Gemini 25/17:
900626 - 982312 - 200288A - 200325A - 900525A
Apollo 30/17:
200325A - 200326A - 900535 - 900535A
Helios 35/17:
5104871
Mariner 40/17:
1049064 - 200274 - 992301 - 200328A - 982301 - 990534
Vectran 45/12:
1051028
Orion 40/17:
2004251B - 200425A - 200425C - 990341C - 200425B - 990341B - 990341
Vega 60/12:
200275
Sirius 80/12:
200416B - 990339B
Titan 100/12:
200417C
IPSO 10:
200581 - 982283
FTS Jet RH Gauche 10/17:
991621
Apollo BRL Gauche 35/12:
200592 - 991623
Tubular motor fault finding: diagnostics
Tubular motor fault-diagnosis promise
Has your tubular motor stopped responding, does it only move briefly, or does it make a characteristic clicking sound? Not every fault means the motor is beyond economical repair.In many cases, motors can be sent in directly for repair. For unclear or borderline faults, however, I recommend a preliminary phone consultation. This helps establish in advance whether a repair seems feasible or whether the motor may be beyond repair.
Following prior consultation, my fault-diagnosis promise applies: I carefully assess the motor you send in for repairability. If repair is technically impractical or uneconomical, you pay only the agreed flat diagnostic fee of €15 plus any return shipping.
In every case, you receive a clear professional assessment and then decide how you wish to proceed.
Frequently asked questions about tubular motor diagnostics
Do I need to call before every shipment?
No. Many motors can be sent in directly. However, a phone consultation is recommended if the symptoms are unclear or unusual.When does the fault-diagnosis promise apply?
The promise applies after prior agreement when the motor's repairability is to be assessed.What happens if the motor is beyond repair?
If repair is not worthwhile, you pay only the flat diagnostic fee of €15 plus any return shipping.Setting & reset cable hire for motors
Resetting tubular motors & setting limits: optional hire cable
For a factory reset or readjustment of the limit positions, many 230 V tubular motors may require a setting cable, particularly when the reset sequence must be triggered via the circuit breaker (fuse) and the motor is out of sight or earshot.
Many motors confirm the reset with a clicking sound or a brief motor movement. With a universal setting & reset cable for hire, commissioning or resetting is easier to monitor, without repeatedly moving between the motor and the fuse box.
The hire cable is not included in this motor offer, but can be ordered separately from the shop, subject to availability.
Further information:
View the universal setting & reset cable for hire
Reviews
Toll hier einen Fachmann gefunden zu haben, der die 'Altersschwäche' eines unserer Storenantiebe (18-jährig, fuhr ohne 'manuelle Unterstützung' nicht mehr hoch) ) in kurzer Zeit beheben konnte. Fast um den Faktor 10 günstiger als ein Neumotor. Und da nach und nach auch noch weitere Motoren anfangen, zu 'schwächeln', wissen wir jetzt, an wen wir uns wenden müssen.