Becker P R L Series M/M04 Tubular Motor Repair | Mechanical | Roller Shutter & Awning
Becker P R L Series M/M04 Tubular Motor Repair – Specialist Workshop for Mechanical Roller Shutter & Awning Motors
Your Becker tubular motor says:
“I am the motor that delivers quiet, steady power – reliably operating roller shutters and awnings for many years.”
“At Thomas Reh, my mechanics were renewed, tested, and adjusted for precise operation – ready for many more cycles.”
The Becker classic
The P, R, L and M/M04 series tubular motors from Becker are among the most reliable mechanical drives for roller shutters and articulated-arm awnings. With their precise end-limit adjustment via setting buttons and their robust construction, they stand for durability, smooth operation and easy maintenance.
These motors are used in a wide variety of systems – from standard roller shutters to articulated-arm awnings and older installations with mechanical controls. Professional repair and adjustment can significantly extend their service life.
Advantages compared to purchasing a new motor
- Sustainable: Environmentally friendly repair instead of replacement – proven mechanical systems remain in service.
- Cost-effective: Repair is cheaper than buying new; no conversion or control system adjustments needed.
- Easy re-adjustment: After refurbishment, the end limits can be conveniently set via the adjustment button.
- Reliable: Mechanical technology without electronics – robust and long-term stable.
- Compatible: Suitable for roller shutter and awning systems using Becker drives.
- Also for older models: Repair is often possible after pre-assessment of the fault.
This repair covers the following fault patterns
- Roller shutter lowers but only rises again with assistance
- Awning extends but retracts only with light manual support
- Motor runs, hums or responds with delay
- Noticeable “click” noise when changing direction
Repair process
- Order: Select the correct motor model and complete the repair order.
- Shipping: Send the defective motor securely packaged (shipping paid by the customer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany. - Repair: Professional refurbishment within 1–2 working days.
- Repair: Professional refurbishment within 1–2 working days.
- Return shipment: Return shipment is generally possible at standard parcel rates, provided the motor is sent in stable, space-saving and transport-safe packaging. For bulky or insufficient packaging (e.g. tube or oversized cartons), I reserve the right to charge additional return shipping costs.
Processing & shipping times
- The motor is repaired no later than the working day after receipt.
- The return shipment usually takes place within one additional working day.
- Processing time may vary depending on platform and shipping method; exact details will be provided at the time of ordering.
Important requirements
Repair only for selected Becker models (see variant list)
No repair in case of total damage (e.g. water damage, burnt windings, defective gear or brake)
The motor must not have been opened or tampered with
Product safety & quality
All repairs are carried out according to applicable safety standards and ensure full functionality of the motor. Any modifications to the home installation must only be performed by qualified electricians.
Service & extras
On request, I offer a loan cable for motor adjustment or reset. Please contact me beforehand.
Warranty
A statutory warranty of 2 years applies exclusively to the installed replacement parts.
The warranty does not cover the entire motor or any other components.
Sustainability & second life
Every repair extends the lifespan of your motor, reduces electronic waste and conserves valuable resources.
In our “Second Life” section, you will also find refurbished motors as replacement options.
Legal notice
Smart Home Thomas Reh is an independent company and is not affiliated with BECKER-Antriebe GmbH. The use of the name “Becker” is solely for describing the offered service.
Smart Home Thomas Reh is an independent, registered craftsman business within the electrical engineering trade. All repairs are carried out exclusively according to applicable trade regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg, Germany.
Associated reference numbers on the type label:
R8/17M:
20101100080
R8/17C_M:
20101101000
E8:
20101100390
R20/17M:
2020110006
R40/17C_M:
20401101000
L120/11C_M:
21201101000
Fehler-Findung Rohrmotor: Diagnose
Troubleshooting Promise for Tubular Motors
Is your tubular motor no longer responding, only moving briefly, or making a typical "click" sound? Not every defect automatically means a total economic loss.
In many cases, motors can be sent in directly and repaired. In the event of unclear or borderline fault symptoms, however, I recommend a telephone pre-assessment. This allows us to estimate in advance whether a repair appears realistic or whether a total loss may be present.
After prior consultation, my Troubleshooting Promise applies: I carefully inspect the submitted tubular motor for repairability. If repair is not technically reasonable or economically viable, only the agreed troubleshooting flat rate of €35 plus any return shipping costs will be charged.
In any case, you will receive a transparent professional assessment and can then decide yourself on the next steps.
Frequently Asked Questions about Tubular Motor Diagnosis
Do I need to call before every shipment? No. Many motors can be sent in directly. However, in the case of unclear or unusual fault symptoms, a telephone consultation is recommended.
When does the Troubleshooting Promise apply? The promise applies after prior coordination if repairability is to be assessed.
What happens in the event of a total loss? If repair is not reasonable, only the troubleshooting flat rate of €15 plus any return shipping costs will be charged.
Einstell- & Reset-Leihkabel für Motoren
Reset tubular motor & set end positions – optional rental cable
For resetting to factory settings or re-adjusting the end positions, many 230V tubular motors may require a setting cable – especially when the reset sequence must be triggered via the circuit breaker (fuse) and the motor is not within sight or hearing range. Many drives confirm the reset with a clicking sound or a brief motor movement. With a universally applicable setting & reset rental cable, commissioning or resetting can be carried out in a more controlled manner without having to switch repeatedly between the motor and the fuse box. The rental cable is not included in this motor offer but can be ordered separately in the shop, subject to availability. Further information: View universal setting & reset rental cable

Reviews
Vom Erstkontakt bis zur Rücklieferung ein vollkommen zufriedenstellender Service. Kann ich nur weiter empfehlen. Vielen Dank.
Eine unkomplizierte und schnelle Hilfe. Da es diesen Motortyp nicht mehr gibt, bin ich für die Reparatur sehr dankbar.