Warema WMS RT RP RM tubular motor repair – specialist workshop for radio-controlled motors (EWFS & WMS) for roller shutters & awnings
 
Your Warema tubular motor says:
“I am the radio-controlled motor that provides shade and safety – precise, quiet, and reliable.”
“At Thomas Reh, my electronics were tested and my radio connection was recalibrated – ready for many more years of service under sun, wind, and weather.”
 
The proven Warema radio-controlled motor for awnings & roller shutters
The WMS, RT, RP, and RM radio-controlled motors from Warema are among the electronic tubular motors designed for roller shutter and awning systems. They use the established radio protocols EWFS and WMS, which ensure secure, bidirectional communication between transmitter, sensor, and motor.
With WMS, these motors can be seamlessly integrated into smart-home systems and conveniently controlled via hand transmitter, radio timer, or app. Automatic limit detection and smooth operation make them ideal for demanding residential and commercial applications.
Each motor is professionally inspected, tested for function, limit settings, and radio behavior – “tested” for its next deployment.
 
Advantages compared to buying new
 
 
Sustainable: Environmentally friendly repair instead of replacement – proven radio technology remains in service.
 
 
Cost-efficient: Repair is more economical than purchasing a new unit; no new installation required.
 
 
No re-pairing required: Existing hand transmitters, sensors, or WMS central units remain connected, provided no factory reset was necessary.
 
 
Reliable: Electronics are tested and radio range is verified when an existing transmitter is included.
 
 
Compatible: Supports both EWFS and WMS systems, ideal for retrofit and mixed installations.
 
 
Tested: Each motor is tested after refurbishment for function, limit settings, and radio stability.

 
This repair applies to the following fault symptoms
 
 
Awning extends, but retracts only with slight manual assistance
 
 
Roller shutter lowers, but requires manual support to rise
 
 
Motor runs, hums, or responds with delay
 
 
Noticeable “click” noise when changing direction

 
Repair process
 
 
Order: Select the appropriate motor model and complete your order.
 
 
Shipping: Send in the defective motor properly packaged (shipping costs covered by the buyer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Return shipping: Return shipping is generally possible but only at standard parcel rates if the motor is packaged securely, compactly, and safe for transport. For bulky or insufficient packaging (e.g., long tubes or oversized cartons), I reserve the right to charge additional return shipping costs.

 
Processing & shipping time
 
 
The motor is repaired no later than the next business day after arrival.
 
 
Return shipping generally takes place within one additional business day.
 
 
Processing times may vary depending on platform and shipping method; exact details are provided upon order.

 
Important requirements
 
 
Repair only for selected Warema models (see variant list)
 
 
No repair possible in cases of total damage (e.g., water damage, burned windings, defective gearbox or brake, or overvoltage damage)
 
 
Motor must not have been opened or tampered with

 
Product safety and quality
All repairs are carried out according to the relevant safety standards and ensure flawless motor operation. Any changes to the building’s electrical installation must be performed exclusively by qualified electricians.
 
Service & extras
On request, I provide a rental cable for adjusting or resetting the motor. Please contact me in advance.
 
Warranty
A statutory warranty of 2 years applies exclusively to the installed replacement parts.
No warranty is provided for the entire motor or other components.
 
Sustainability & Second Life
Each repair extends the lifespan of your motor, reduces electronic waste, and conserves valuable resources.
In our “Second Life” section, you will also find refurbished motors as replacement options.
 
Legal notice
Smart Home Thomas Reh is an independent company and is not affiliated with WAREMA Renkhoff SE. The use of the name “Warema” is solely for the purpose of describing the service offered.
Smart Home Thomas Reh is an independent, registered electrical trade business. Repairs are carried out exclusively according to applicable trade regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg im Breisgau, Germany.
 
Associated reference numbers on the type plate:
W-RT 8/17:
617735
W-RT 12/17:
617736
W-RT 20/17:
617737
W-RT 30/17:
617738
W-RP 8/17:
617725
W-RP 12/17:
617726
W-RP 20/17:
617727
W-RP 30/17:
617728
WMS-RT 8/17:
620101
WMS-RT 12/17:
620102
WMS-RT 20/17:
620103
WMS-RT 30/17:
620104
WMS-RP 8/17:
620111
WMS-RP 12/17:
620112
WMS-RP 20/17:
620113
WMS-RP 30/17:
620114