Somfy Oximo, Ilmo & ILT Tubular Motor Repair – Specialist workshop for electronic roller shutter motors
 
Your Somfy tubular motor says:
“I was the motor that knew exactly when to stop – thanks to my electronic limit-stop system.”
“At Thomas Reh I learned again how to stop precisely when it matters.”
 
The electronic Somfy motor
The Oximo, Ilmo and ILT motor series belong to the electronically controlled tubular drives with automatic limit-stop detection. They can operate with either freely parameterised fixed limit positions or torque-based stop positions. This ensures quiet, precise and material-protecting operation.
These motors also feature intelligent protection systems such as frost detection and obstacle detection, reliably preventing damage to the roller shutter or the motor itself.
Especially noteworthy is the Somfy ILT – a motor equipped with EIB (European Installation Bus), later known as KNX. This bus system allows integration into complex building automation setups. Since these motors are no longer produced and suitable replacements are expensive or hard to find, repairing them is often the most economical and sustainable solution.
 
Advantages compared to purchasing a new motor
 
 
Sustainable: Environmentally friendly repair instead of replacement – proven technology remains in use.
 
 
Cost-effective: Repair is cheaper than buying new, and no conversion or new control system is required.
 
 
Automatic limit stops: After repair, the electronic limit-stop detection is retained – provided no factory reset was necessary.
 
 
Reliable: Electronics are tested, ensuring smooth operation and precise limit-stop control.
 
 
Compatible: Suitable for roller shutter systems with WT and EIB/KNX control units.
 
 
Also for ILT models: Repair is often possible even when specific replacement parts are required. The higher effort is justified to avoid costly system conversions within an existing EIB/KNX installation.

 
This repair applies to the following fault patterns
 
 
Roller shutter lowers normally but only rises again with manual assistance
 
 
Motor runs, hums or responds with delay
 
 
Noticeable “click” sound during direction change

 
Repair procedure
 
 
Order: Select the appropriate motor model and complete the order.
 
 
Shipping: Send in the defective motor, properly packed (shipping costs borne by the customer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany.
 
 
Repair: Professional repair within 1–2 business days.
 
 
Return shipment: Return shipping is generally possible, but only at standard parcel rates if the motor is packed securely, compactly and transport-safe. For oversized or unsuitable packaging (e.g. tube packaging or bulky boxes), I reserve the right to charge additional return shipment costs.

 
Processing & shipping times
 
 
The motor is repaired no later than the next business day after arrival.
 
 
Return shipment usually takes place within the following business day.
 
 
Processing time may vary depending on platform and shipping method; exact information is provided when the order is placed.

 
Important prerequisites
 
 
Repair only for selected Somfy models (see variants)
 
 
No repair possible in case of total damage (e.g. water damage, burnt windings, defective gearbox or brake, or surge damage)
 
 
The motor must not have been opened or tampered with

 
Product safety and quality
All repairs are carried out according to the relevant safety standards and ensure proper motor function. Any changes to the house installation must be carried out exclusively by qualified electricians.
 
Service & extras
On request, I provide a loan cable for setting or resetting the motor. Please contact me in advance.
 
Warranty
A statutory warranty of 2 years applies exclusively to the installed replacement parts.
No warranty is provided for the entire motor or any other components.
 
Sustainability & second life
Every repair extends the lifespan of your motor, reduces electronic waste and conserves valuable resources.
In the “Second Life” section, you will also find refurbished motors as replacement options.
 
Legal notice
Smart Home Thomas Reh is an independent company and is not affiliated with Somfy Activités SA. The use of the name “Somfy” serves exclusively to describe the service offered.
Smart Home Thomas Reh is an independent, certified craftsman business in electrical engineering. Repairs are carried out strictly in accordance with applicable craft regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg, Germany.
 
Associated reference numbers on the type plate:
Oximo 50 WT 6/17:
5010963
Oximo 50 WT 10/17:
5010964
Oximo 50 WT 15/17:
5010965
Oximo 50 WT 20/17:
5010966
Oximo 50 WT 30/17:
5010967
Oximo 50 WT 40/17:
5010968
Ilmo 50 WT 6/17:
5051108A - 983477
Ilmo 50 WT 10/17:
5051110A
Ilmo 50 WT 15/17:
5051113A - 983481
Ilmo 50 WT 30/17:
5051118
Ilmo 50 WT 35/17:
5051119
ILT Atlas 15/17 (KNX):
990740