Markilux tubular motor repair – specialist workshop for electronic awning motors with limit-setting technology
 
Your Markilux tubular motor says:
“I was the motor that always knew when to stop – thanks to my electronic limit detection.”
“At Thomas Reh, I learned to stop precisely again – gently, accurately, and reliably for my awning.”
 
The electronic Markilux motor for awnings
The AB and AS motors from Markilux are among the electronically controlled drives developed specifically for cassette awnings and counter-tension systems. They combine precise limit-setting technology with a robust mechanical design and ensure exact stopping points when extending and retracting the awning.
Thanks to the electronic limit detection, settings remain permanently stored and can be reconfigured if necessary. The motors operate with exceptionally smooth running behavior and high durability — ideal for premium awning constructions and counter-tension applications.
Each repair is professionally inspected, electronically tested, and carried out using the original adjustment parameters for awning drives — “tested” for its next outdoor deployment.
 
Advantages compared to buying new
 
 
Sustainable: Environmentally friendly repair instead of replacement — proven electronics remain in service.
 
 
Cost-efficient: Repair is more economical than buying new; no conversion or new control unit required.
 
 
Automatic limit detection: After refurbishment, the electronic limit detection remains unchanged — unless a factory reset was required.
 
 
Reliable: Electronics are tested to ensure precise limit settings for awnings and counter-tension systems.
 
 
Compatible: Suitable for awning systems with WT control units or external time-switch controllers.

 
This repair applies to the following fault symptoms
 
 
Awnings extend normally but retract only with slight manual assistance
 
 
Motor runs, hums, or responds with delay
 
 
Noticeable “click” noise when changing direction

 
Repair process
 
 
Order: Select the appropriate motor model and complete the order.
 
 
Shipping: Send in the defective motor properly packaged (shipping costs covered by the buyer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Return shipping: Return shipping is generally possible, but only at standard parcel rates if the motor is securely, compactly, and transport-safe packaged. For bulky or insufficient packaging (e.g., tube packaging or oversized cartons), I reserve the right to charge additional return shipping costs.

 
Processing & shipping time
 
 
The motor is repaired no later than the next business day after arrival.
 
 
Return shipping generally takes place within one additional business day.
 
 
Processing times may vary depending on platform and shipping method; exact details are provided upon order.

 
Important requirements
 
 
Repair only for selected Markilux models (see variant list)
 
 
No repair possible in cases of total damage (e.g., water damage, burned windings, defective gearbox or brake, or overvoltage damage)
 
 
Motor must not have been opened or tampered with

 
Product safety and quality
All repairs are carried out according to the relevant safety standards and ensure the flawless functionality of the motor. Any modifications to the building’s electrical installation must be performed exclusively by qualified electricians.
 
Service & extras
On request, I provide a rental cable for adjusting or resetting the motor. Please contact me in advance.
 
Warranty
A statutory warranty of 2 years applies exclusively to the installed replacement parts.
No warranty is provided for the entire motor or other components.
 
Sustainability & Second Life
Each repair extends the lifespan of your motor, reduces electronic waste, and conserves valuable resources.
In our “Second Life” section, you will also find refurbished motors as replacement options.
 
Legal notice
Markilux is a brand of markilux GmbH + Co. KG. Smart Home Thomas Reh is not affiliated with markilux GmbH + Co. KG. The use of the name “Markilux” is solely for the purpose of describing the service offered.
Smart Home Thomas Reh is an independent, registered electrical trade business.
Repairs are carried out exclusively in accordance with applicable trade regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg im Breisgau, Germany.
 
Associated reference numbers on the type plate:
AB-40/17-DF:
8270162
R40/17 S tear-off protection:
2040 030 0190
AS 35/17:
725011