Elero ACS-868 RolTop-868 RolMotion-868 tubular motor repair – specialist workshop for radio-controlled roller shutter motors (elero 868 MHz system)
 
Your Elero tubular motor says:
“I am the radio-controlled motor that unfolds quiet strength – powered by elero’s 868 MHz radio system.”
“At Thomas Reh, my electronics were tested and my radio connection recalibrated – ready for many more precise movements.”
 
The proven Elero radio-controlled motor
The ACS-868, RolTop-868, and RolMotion-868 radio motors belong to the modern electronically controlled tubular motors manufactured by elero GmbH. They operate with elero’s bidirectional 868 MHz radio system, ensuring reliable communication between motor, transmitter, and sensors. These motors combine precise limit-setting technology with convenient radio control and are ideal for roller shutter systems in both residential and commercial environments.
With radio control, fixed wiring between switch and motor is no longer required, making installation and retrofitting significantly easier. The motors impress with quiet operation, durable mechanics, and stable radio transmission compatible with both single controls and home automation central units.
Each repair is professionally inspected, electronically tested, and checked for radio range – “tested” for its next deployment.
 
Advantages compared to buying new
 
 
Sustainable: Environmentally friendly repair instead of replacement – proven radio technology remains in use.
 
 
Cost-efficient: Repair is more economical than purchasing new; no new installation required.
 
 
No re-pairing required: Existing hand transmitters and radio controllers remain connected, provided no factory reset was necessary.
 
 
Reliable: Electronics are tested and radio range is verified when an existing transmitter is provided.
 
 
Compatible: Fully compatible with elero radio systems and smart home components that support the 868 MHz protocol.
 
 
Tested: Each motor is tested after refurbishment for function, limit settings, and radio stability.

 
This repair applies to the following fault symptoms
 
 
Roller shutter lowers, but requires manual assistance to rise
 
 
Motor runs, hums, or responds with delay
 
 
Noticeable “click” noise when changing direction

 
Repair process
 
 
Order: Select the appropriate motor model and complete the order.
 
 
Shipping: Send in the defective motor properly packaged (shipping costs covered by the buyer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Repair: Professional refurbishment within 1–2 business days.
 
 
Return shipping: Return shipping is generally possible, but only at standard parcel rates if the motor is securely, compactly, and transport-safe packaged. For bulky or insufficient packaging (e.g., tubes or oversized cartons), I reserve the right to charge additional return shipping costs.

 
Processing & shipping time
 
 
The motor is repaired no later than the next business day after arrival.
 
 
Return shipping generally takes place within one additional business day.
 
 
Processing times may vary depending on platform and shipping method; exact information is provided upon order.

 
Important requirements
 
 
Repairs only for selected Elero models (see variant list)
 
 
No repair possible in cases of total damage (e.g., water damage, burned windings, defective gearbox or brake, or overvoltage damage)
 
 
Motor must not have been opened or tampered with

 
Product safety and quality
All repairs are carried out according to the relevant safety standards and ensure flawless operation of the motor. Any modifications to the building’s electrical installation must be performed exclusively by qualified electricians.
 
Service & extras
On request, I provide a rental cable for adjusting or resetting the motor. Please contact me in advance.
 
Warranty
A statutory warranty of 2 years applies exclusively to the installed replacement parts.
No warranty is provided for the entire motor or other components.
 
Sustainability & Second Life
Each repair extends the lifespan of your motor, reduces electronic waste, and conserves valuable resources.
In our “Second Life” section, you will also find refurbished motors as replacement units.
 
Legal notice
Smart Home Thomas Reh is an independent company and is not affiliated with elero GmbH. The use of the name “Elero” is solely for the purpose of describing the service offered.
Smart Home Thomas Reh is an independent, registered electrical trade business. Repairs are carried out exclusively in accordance with applicable trade regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg im Breisgau, Germany.
 
Associated reference number on the type plate:
RolTop M10-868:
342220301000