Becker R L Series E12 / C12 PS PS+ SE Tubular Motor Repair – Specialist workshop for electronic awning motors with limit-stop technology

Your Becker tubular motor says:

“I was the motor that always knew when to stop – precise, quiet and reliable in daily operation.”

“At Thomas Reh, my electronics were tested and my limit positions were recalibrated – ready to move the awning reliably again.”

The electronic Becker motor for awnings

The electronic tubular motors of the E12 and C12 series from Becker were specially developed for articulated-arm awnings and cassette awnings. They combine precise limit-stop technology with robust mechanics, ensuring exact stop points during extension and retraction – even after many operating cycles.

The motors are characterised by smooth operation, high repeat accuracy and durable construction. Thanks to the electronic limit-stop detection, the settings remain permanently stored and can be readjusted when required – ideal for awnings with tension systems or complex mechanical setups.

Every repair is tested in the specialist workshop, electronically checked, and carried out using the original factory parameters for awning drives – “tested” and ready for the next use under sun, wind and weather.

Advantages compared to purchasing a new motor

Sustainable: Environmentally friendly repair instead of replacement – proven electronics remain in service.
Cost-effective: Repair is cheaper than buying new, no conversion or new control unit required.
Automatic limit stops: After repair, the electronic limit-stop detection is retained – provided no factory reset was necessary.
Reliable: Electronics are tested to ensure precise limit-stop settings for awnings and tension systems.
Compatible: Suitable for awning systems with Becker controls or external timer control units.

This repair applies to the following fault patterns

The awning extends normally but retracts only with manual assistance
Motor runs, hums or responds with delay
Audible “click” sound when changing direction

Repair procedure

Order: Select the appropriate motor model and complete the order.
Shipping: Send in the defective motor, properly packed (shipping costs borne by the customer).
Shipping address: Smart Home Thomas Reh, Auenweg 19, 77880 Sasbach, Germany.
Repair: Professional repair within 1–2 business days.
Repair: Professional repair within 1–2 business days.
Return shipment: Return shipping is possible at standard parcel rates, provided the motor is packed securely, compactly, and transport-safe. For oversized or insufficient packaging (e.g., tube packaging or bulky cartons), I reserve the right to charge additional return-shipping costs.

Processing & shipping times

The motor is repaired no later than the next business day after receipt.
Return shipment usually takes place within the following business day.
Processing time may vary depending on platform and shipping method; exact details are provided when ordering.

Important prerequisites

Repair only for selected Becker models (see variants)
No repair possible in case of total damage (e.g., water damage, burnt windings, damaged gearbox or brake, or surge damage)
The motor must not have been opened or tampered with

Product safety and quality

All repairs are carried out according to the relevant safety standards and ensure proper motor function. Any changes to the building’s electrical installation must be performed exclusively by qualified electricians.

Service & extras

On request, I can provide a loan cable for setting or resetting the motor. Please contact me in advance.

Warranty

A statutory warranty of 2 years applies exclusively to the installed replacement parts.
No warranty is provided for the entire motor or any other components.

Sustainability & second life

Every repair extends the lifespan of your motor, reduces electronic waste and conserves valuable resources.
In the “Second Life” section, you will also find refurbished motors as replacement options.

Legal notice

Smart Home Thomas Reh is an independent company and is not affiliated with BECKER-Antriebe GmbH. The use of the name “Becker” is solely for the purpose of describing the service offered.
Smart Home Thomas Reh is an independent, certified craftsman business within the electrical engineering trade. Repairs are carried out strictly in accordance with applicable trade regulations. Supervisory authority: Handwerkskammer Freiburg, Bismarckallee 6, 79098 Freiburg, Germany.

Associated reference numbers on the type plate:

R20/17C_PS+:
20200301010

R30/17PS+:
20300301060

R40/17PS:
20400301000

R40/17C_PS+:
20401301400 - 2040130140